Help for agencies

You run social media for your clients. These guides take you from signing your new client to sending their monthly report.

Set up your first client

Follow these in order for your first client.

  1. Add your client
  2. Create your brand
  3. Build your onboarding flow
  4. Start your client's onboarding and send the hub link
  5. Create and schedule your post
  6. Send your client a post to approve

Guides by task

Onboard your new client

Set up your flow, add your client and send them one link that covers the contract, payment and kickoff call.

Get your client's sign-off

Send posts for approval, follow up and share your content calendar.

Learn your client's brand

Collect their brand voice and goals with an intake form and a strategy.

Plan and schedule your posts

Write your posts, plan them on the content calendar and choose when each one goes out.

Answer comments and DMs

Reply to comments, DMs and Threads mentions from the inbox, and send DMs automatically.

Set up your workspace

Find your way around, create your brand, connect your accounts and invite your team.